Due to the extreme circumstances caused by the COVID-19 pandemic, which has affected every aspect of the global economy, all event refund requests shall be handled on a case-by-case basis.
A refund less a $75 administrative fee will be issued for any cancellation received by at least 2 weeks prior to the start of the camp. The administrative fee and the 3% online processing fee are not refundable for ANY reason.
Because we have to guarantee our number of campers in order to prepare for camp, any cancellation received less than 2 weeks prior to the start of the camp will not be eligible for any refund except in the case of injury, illness, or mandatory school event, in which case supporting documentation from a doctor or school is required.
A camp fee may not be transferred to any other DeLuca Dynamics, LLC or University of Delaware sports camp. A camp fee may not be transferred to any other camper. All cancellation notices must be received by the deadline above and submitted by mail, email, or fax – no phone calls or voicemails. All supporting documentation required for a refund to be approved and processed must be submitted within 10 days after the conclusion of the camp session. Refund requests must be submitted via email to Trey Wilkes at menslacrosse@udel.edu. Campers who are injured while at camp but remain at camp will not be eligible.
DeLuca Dynamics, LLC reserves the right to alter its policy on a case-by-case basis should unusual or extreme circumstances prohibit participation by a properly registered team.
If an event is fully cancelled due to weather or other conditions, properly registered individual will receive full refund, less a $75 administrative fee (overnight campers) or $25 administrative fee (day campers). DeLuca Dynamics, LLC shall issue refunds within 180 days of the event’s scheduled date of completion. DeLuca Dynamics, LLC reserves the full right to shorten or alter sessions at its events in order to complete as much of the camp as possible.
In the force majeure event that an outbreak of communicable disease and/or a governmental order prohibiting mass events make holding an individual event impossible, impracticable, or illegal, DeLuca Dynamics, LLC shall handle all refunds on a case-by-case basis. DeLuca Dynamics, LLC further reserves the right to alter its policy on a case-by-case basis should unusual or extreme circumstances prohibit participation by a properly registered team.